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Construction supervisors are in a unique position--they make decisions and solve problems in the earliest stages of construction. The actions taken by supervisors often have far-reaching implications for the entire project. It is imperative that on-site supervisors receive training that will prepare them to be proactive decision-makers who can resolve issues at the jobsite level.
The Supervisory Leadership Series (SLS) is a series of two-to-three hour workshops developed by the Associated General Contractors of America to provide these tools to construction supervisors.
Topics are selected based on industry trends, and the goal of the program is to get this important training to construction supervisors in a timely fashion.
AGCs Supervisory Training Committee worked with Professor Mike Galloy of the University of Wisconsin-Stout to write these workshops, which will be added to and updated periodically. AGC of America published and distributes the materials for each workshop, which includes a Leaders Guide and a Workshop Handbook for students.
Topics include:
Workshop 1:Contractors and Subcontractors Working Together to Create a Trouble-Free Job
It is crucial to the success of a project that contractors and subcontractors function interdependently and have a single focus-to complete and deliver the contracted project to the owner's satisfaction. On-site supervisors must understand and define their roles as representatives of their respective contractors. This workshop gives them the skills and tools to work and communicate with subcontractors to resolve conflicts before they escalate and clarify issues that should be settled on site.
Workshop 2:Building Positive Relationships Between Construction Supervisors and Customers
This workshop helps supervisors identify their customers and understand their responsibilities to them. It assesses their strengths in customer relations as well as areas that need improvement. There is more to a supervisor's job than just getting the work done on time and under budget. The job's quality depends upon the supervisor's ability to practice positive customer relations.
Workshop 3:Effective Presentation Skills for Construction Supervisors
Construction supervisors often find themselves in situations where others look to them for facts, directions, explanations, and other kinds of information. Supervisors must possess the skills necessary to plan and deliver effective presentations. This workshop explains the most common types of presentations, how to organize and plan for one, and how to use question-and-answer and visual aids. It also offers tips and tools useful in delivering a successful presentation.
Workshop 4:The Buck Stops Here! A Construction Supervisor's Guide to Handling Complaints
Construction supervisors, because they are responsible for people, processes, and projects, are expected to solve problems, empathize with complainers, and consistently come up with satisfactory resolutions to a variety of situations. This workshop guides construction supervisors through the complaint-handling process, emphasizing ways to identify potential complaints and to regard them as opportunities for improvement.
Workshop 5: Ethical Practices in Construction Supervision
Your character is defined by the kinds of decisions you make, and those are guided by your system of ethics. Construction supervisors are in responsible and highly visible positions. Those around them are continually forming opinions of them based on their actions and decisions. Decision-makers whose judgments demonstrate positive character, and which meet or exceed social expectations or standards, will find that their reputations have been enhanced. This workshop is designed to help supervisors think about the system of ethical behavior that makes up their character.
Workshop 6: Construction Supervision in the 21st Century: The Emerging Workforce
Where will the next generation of construction workers come from The industry needs to attract potential workers from the pool that traditionally has not been part of our labor force. All projections indicate that minorities and women will become a significant part of the workforce in the 21st century. This workshop is designed to help construction supervisors manage this diverse new workforce.
Workshop 7: Construction Supervision in the 21st Century: Human Resource Issues in Successful Organizations
This workshop is designed to help supervisors understand the importance of human resource activities in achieving performance improvement and business success.
Workshop 8: Construction Supervision in the 21st Century: Eliminate Sexual Harassment on Your Job Site
This workshop is designed to help supervisors understand sexual harassment laws, reflect on their own behaviors, and to help create a fair climate on their job site.
Workshop 9: Construction Supervision in the 21st Century: Total Performance Evaluation
This workshop presents an overview of performance and provides a framework for effective evaluation of the on-the-job performance of your workers. Youll learn a three-step appraisal process for effectively and objectively evaluating the total performance. This process includes determining workers performance potential as well as their work productivity.
Frequently Asked Questions about SLS
Where can I take an SLS class?
How many SLS workshops are there?
How long does a workshop take?
Do I have to take all the SLS workshops?
How much does it cost?
What if I'm interested in facilitating an SLS workshop?
How can I be a part of AGC's Supervisory Training Committee?
For more information on any of these topics, please call @ 405-528-4605.
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